Romeo Sites

Privacy Policy

Last updated: March 1, 2026

This Privacy Policy explains how Romeo Sites (ABN 92 564 882 132) collects, uses, discloses, and protects personal information when you visit or use our Services. We handle personal information in accordance with the Australian Privacy Principles (APPs) where applicable.

1. Information We Collect

We may collect the following types of information:

  • Identity and contact details (name, email, phone, business name).
  • Business information (services, location, operating hours, and related details).
  • Website content and preferences you provide.
  • Messages and submissions through our forms or chat widget.
  • Usage data (pages viewed, clicks, device type, browser, IP address).
  • Payment details (processed by our payment partners; we do not store full card details).

2. How We Collect Information

We collect information when you enter it on our website, contact us, purchase Services, or use the chat widget. We also collect information automatically through cookies and analytics tools.

3. How We Use Your Information

We use personal information to:

  • Provide, operate, and improve our Services.
  • Build, host, and support your Website.
  • Communicate with you about your Website and account.
  • Process payments and prevent fraud.
  • Respond to inquiries and support requests.
  • Send updates, offers, or marketing communications (you can opt out at any time).
  • Comply with legal obligations and enforce our Terms.

4. Disclosure of Information

We may share information with trusted service providers who help us operate the Services, such as hosting, analytics, payments, email delivery, and customer support. We may also disclose information where required by law, to protect our rights, or to prevent fraud.

5. Cookies and Analytics

We use cookies and similar technologies to provide functionality, analyze usage, and improve performance. You can control cookies through your browser settings, but disabling cookies may affect site functionality.

6. Data Storage and Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

We may use service providers that store or process data in Australia or overseas. When we disclose personal information overseas, we take reasonable steps to ensure it is protected.

9. Your Rights and Choices

You can request access to or correction of your personal information. You may also opt out of marketing communications at any time by following the unsubscribe instructions or by contacting us.

10. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have questions or complaints about this Privacy Policy or our handling of personal information, contact us at support@romeosites.com.